Your Privacy Matters

We're committed to protecting your data. This simple guide explains what we collect and why, in clear language.

What Information We Collect

We only collect what's necessary to provide our services to you.

Account Information

Your name, email, and profile details to create and manage your account.

Usage Data

How you use our app to help us improve your experience.

Payment Processing

Handled securely by Razorpay - we don't store your payment details.

Class Recordings

Stored only on your device for offline access, encrypted and secure.

App Permissions

We only request access to what's essential for the app to function.

Camera

For video in live classes and your profile picture.

Microphone

For speaking in live classes and discussions.

Storage

For profile pictures and offline class recordings.

Screen Sharing

For presentations during live meetings.

Your Privacy Rights

You have full control over your personal information.

Access Your Data

Request a copy of the personal data we have about you at any time.

Update Information

Correct or update your personal details directly within your account settings.

Delete Account

You can request the deletion of your account and all associated data.

1. Introduction

SMH Tech Academy is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our educational application ("App"). By using the App, you agree to the practices described in this policy.

2. Information We Collect

  • Personal Information: Name, email address, and phone number are collected during account creation and user registration.
  • Profile Data: Users may upload a profile picture from their device.
  • Usage Data: Information about how users interact with the app to improve performance and features.
  • Payment Information: Payments are securely processed via Razorpay. We do not store or have access to your card or UPI details.

3. Permissions We Request

To provide a seamless educational experience, we may request the following permissions:

  • Camera: To enable video during live meetings and classes (via Agora).
  • Microphone: For audio during live classes and discussions.
  • Image/Media Access: To allow users to upload a profile picture.
  • Storage: For saving class recordings and downloaded materials locally.
  • Screen Sharing: To facilitate screen sharing during meetings or presentations.

4. How We Use Your Data

  • To create and manage user accounts.
  • To provide access to courses and educational content.
  • To facilitate live classes and meetings using Agora’s video conferencing services.
  • To process payments securely via Razorpay.
  • To personalize your learning experience and provide customer support.

5. Data Security

We implement industry-standard measures to protect your data from unauthorized access, misuse, or disclosure. Class recordings are stored locally and are not uploaded to our servers.

6. Data Sharing

We do not sell or rent your personal data. We may share your information only with:

  • Agora: For real-time communication features (video, audio, screen sharing).
  • Razorpay: For secure payment processing.
  • Legal Requirements: When required by law or to protect our rights.

7. Your Privacy Rights

You have the right to:

  • Access the personal data we hold about you.
  • Correct or update your personal information.
  • Request account and data deletion.

8. Children's Privacy

Our services are intended for users above the age of 13. We do not knowingly collect personal data from children without parental consent.

9. Changes to This Policy

We may update this Privacy Policy periodically. We will notify users of any significant changes via email or in-app notification.

10. Contact Us

If you have questions about this Privacy Policy, please contact us at smhtechacademy14@gmail.com.